no service- timewasters no service- timewasters they just ignore you after asking for LOADS of info and details and papers and BECOME UNRESPONSIVE COMPLETELY. Only got canned replies; extremely hostile in their replies and after my complaints here THEY CLOSED MY ACCOUNT! update: proof of their incompetence; their canned reply here was (Please reply to our latest email, in order for the review process to be resumed.) to which I replied already 5 times for over two weeks with no response!!!!!!! update 2: I did not receive anything- all your side became unresponsive - you then CLOSED the account - not truthful or business like. GLAD I LEFT!

VERIFONE has a bad partner! 2checkout.com VERIFONE has a bad partner! Why did you buy www 2checkout com? Disgusting company. And apparently, there are a lot of fraudulent transactions. 2checkout.com gave me big problems. Inquiries are answered in a few days. I wrote down everything that happened in detail. But there is still no solution. And again there is no response from technical support for several days. Who can help me from VERIFONE ???

Very poor service and instructions! After four weeks we are still waiting on a workable machine to take payments. The first machine arrived and was not set up correclty so waited again for another. That one turned up with no instructions and just an old second hand machine covered in scratches, received another machine yesterday and still cant get it to work correctly. We were sold a machine that we could scan barcodes and store information on prices on but how you do that i have no clue as the instructions are next to useless and no one seems to be able to help. This evening i have managed to take a payment on the machine however i cant refund it back onto the card as its now asking for passwords which again have no idea what they are as ive not set up any passwords for the machine. We have events all weekend and so it'll be back to using the current sum up and izettle machine which is far more reliable and so far easier to use!

Awful company to deal with. Don't bother. Companies like Verifone are happy to take all your personal information and then refuse to offer a service without any remit. They pretend to operate in the UK but if you actually apply for a card terminal you are in dealing with the German part of the company. I have had go to the ICO and the FCA as I want answers. The crux of the issue is that companies like this promise the Earth and basically harvest your personal information. I have formally asked the reason for refusal and to have all my personal info removed off their systems. So far they have refused or hid behind German law that means nothing in the UK as we are no longer in the EU!

Common Sense First contact was Cherise very helpful , then came the application process . I sent photographic info as requested one form being Driving license had name and details the second was work badge with photographic I’d but no name , this was not suffice according to the Underwriting Team . There was a couple more hurdles that had to be dealt with as well . Definitely not a seamless application process , I sent them an email and said just cancel the application as I’m being made feel as I’ve done something wrong . Hopefully no one else runs up against the same Brick Wall