I have to restart my phone almost every… I have to restart my phone almost every time I use it because it won't connect to the server. Going back to quarters.

The worst app and customer service… The worst app and customer service EVER. Four times in last few months, PR has 'added funds' that I didn't authorize. Last incident four days ago -- $125! When you're on a fixed income and it's end of month, it's a nightmare to wait 3-5 business days for a refund. Customer service will not tell me how to add my email address to my account, so it takes forever to reach them for help.

Very convenient I appreciate being able to do my laundry without getting change. It is really convenient and saves a lot of trouble. I do not typically carry cash so getting change is a hassle. The service is responsive and has worked without issue every time I've used it.

It overcharges For a transaction fee… It overcharges For a transaction fee for instance an actual load charge is $1.75 but the pay range will take 2.0 - 2.25 which means 77.77 -87% percent of the cost. This is over the cost of the senior independent living. But not sure where else! Moreover, when you call support if the machine is stuck with your payment; the option is to put it on hold and go get the change.

Fraud The BBB website says this business is out of business They are fraudsters; file a complaint with the FTC so they will be fined and shut down, and more importantly others won't be preyed on; any amount of funds they keep that is yours is a crime; any Reportfraud period gov forward slash hashtag forward slash assistant, or just google report a business for fraud