T.S.
GBProfessional affordable packaging; variety of options I greatly appreciate the affordability of the products and the professional packaging.** I have recommended Broadway Basketeers to others...in fact, I became a customer after I received a lovely tower from a friend! I recently collected money from the office to purchase a group gift and I knew just from where to get it. Everyone was quite impressed with where their money went. I appreciate more options and would love to build affordable baskets a la carte....especially if one of the items is blueberry yogurt cookies! **However!! I was greatly disappointed that the greeting card message to the recipient was printed directly on the invoice. That was not professional. I had to purchase another card. Please fix this!! :( Thank you for the ease of gift giving. I plan to be a client for years to come.
Jessica Leigh
GBOrder did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.
Danielle Beres
GBI’m so disappointed I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!
Emunah Constance
GBToo late to count as Mishloach Manot My order was scheduled for delivery on Purim but it did not deliver intil the next day. It does not count for perfoming the mitzvah if it is a day late. I had to scramble last minute to give Mishloach Manot and this was going to my Rabbi.
PHYLLIS LESSANS
GBThe flowers you sent were more… The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.