I’m so disappointed I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!

You need better tasting snacks the ones… You need better tasting snacks the ones I have tried out of the basket were terrible and it took to long get here and they wouldn't let me cancel my order. I will never buy again.

Purim Baskets / Mishloach Manot I sent several baskets for Purim with Broadway Basketeers - one to Lakewood and the rest out of state (3 other states). They were delivered timely and received with rave reviews. BTW, I’m from Florida - found this company online. Will totally recommend and use them again. RNE

They delivered a cheap bottle of wine… They delivered a cheap bottle of wine instead of the upgrade that I paid for. Then, I look bad for sending that person a cheap bottle of wine. When I called to complain, they did not try to make things right, they only offered me a refund for the difference in price of the more expensive wine, and they did not acknowledge the mistake that it was not about the difference in price but rather that the person receiving the cheap wine did not feel important, which is the point of the gift. They were not pleasant or corteous on the phone either.

Order did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.