Stay away from these scammers Stay away. I will give zero stars if I can. I have had terrible experience with this company. There are always countless hidden fees that no one can explain. As a business owner, I have no time to argue with them every time; I think that's how they stay in business. They told me they won't charge rental for their card processing equipment after I pay for it. I paid and emailed them four times to confirm I won't be charged rental again. They did not reply. And of course I got charged again. I contacted them to request a refund. I will also raise a claim with my bank if they refuse it. I am already looking for another credit card processing company. They are horrible and make running a business even more stressful and time consuming than it needs to be. Stay away. Update: I closed my account. I had to pay my bank $30 just to stop them from continuing to take money from my account after I close my account (they are notorious for continuing to steal money after account closure; please read other online reviews). But it's $30 well spent because at least it gives me peace of mind. That's the amount of stress you will get if you do business with them. Please spare yourself from this nightmare. Update: they suddenly started charging $19.95/month as a "Fraud Management Fee" and an additional gateway fee of $5 per month for "Backup Virtual Terminal program" (they claimed that backup virtual terminal is for you to use in case your real card reader is not available; but actually, a virtual terminal has always been available as a service before). They sent out an email notifying merchants that they will be enrolled in a "program" which allows them to "submit claims to Encytro to receive reimbursement for covered chargebacks and costs" ( $19.95/month as a "Fraud Management Fee") and the "Backup Virtual Terminal program" ($5/month). You will need to actively opt out to avoid these fees. As a busy business owner, I did not see that email. But they refused to refund me the money, claiming that in the contract I signed I agreed that I may be enrolled in "Additional Services". This is how they will treat you if you work with them. Please, avoid the company at all costs.

I opened a small account for a reader I opened a small account for a reader. I decided that I didn't need it so I phoned to ask that they close it. I was told that it would be closed by the representative. I later discovered after nearly nine months they were charging me for inactivity. I never used the machine at all. They stole over $1,100 from my account and refused to pay it back. They offered three months of it back and I requested it all. After going to the BBB they lied and still refused to pay me the money they owe me. I have prayed that nothing good happens for the individuals or this company for the past year and it seems that my prayers are working. Nothing good will come to this company because they cheat, lie and steal from people trying to do business with them. Don't trust a word that comes out of their mouths. I hope they go out of business real soon and 2024 finds them all out of jobs. They are scammers!!

Crazy fees When they sign you up, they promise no fees. Then they start you off of small fees and after that they gradually start ramping up fees for that and for that. It is just unbelievable. I did not like this company. Every time you complain they offer to review the account, but they never do anything for you anyway. They do not even deserve 1 star in my opinion.

Should have switched sooner! We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.

Stay away from Leaders Merchant Services , Paysafe Con Group This company operates under several companies without informing the merchant .Biggest fraud of a group of companies , IPayment , Leaders Merchant Services , National Bank Card and others you must ask before you get a merchant account with those thieves con artists . The government should shut down that group and charge the owners with fraud . My funds were just held almost $20000 , hurt our bottom line and we cant stay afloat and pay bills . We never had a charge back or reversed charge or a single complaint for 3 month , but looks like this company in trouble and does not have the money to fund merchants , so they make a fraudulent excuse to hold our money . Outsiders from out of the US Con Artists , they can shut down and we lose everything .There is no insurance we will get our money if they run with our money . Dont sign up with that group or you will lose everything and shut down your business . They should be charged . Stay away , there are many legit companies , Do Your Homework , I did not and it will cost me a lot . I am complaining to the FTC and The State Attorney plus many government agencies . First Data will never do that to merchants , only this CON Group Just found out also they have many complaints with the BBB and they do not solve any or bother to answer the BBB , BBB has a Fraud Alert regarding their business practices under a different business name Merchant’s Choice Payment Solutions, Inc one star , not BBB accredited neither Leader Merchant services the other name for them . Just reported them to Texas Attorney General and California Attorney General . They will steal your money UPDATE ____Today's date is 12/08/20 and so far they have not responded to any BBB complaints or responded to Attorney General office , who are investigating that business reviewing all the BBB complaints and the mother company PaySafe con group Update JAN 07/2021 They never answered to any complaint from BBB or Attorney General offices . They will steal your Money and ruin your Business . Do Not Trust the fake positive reviews , they are employees trying to give them credibility . DO YOUR HOMEWORK < Scam Company