Lahoucine
GBFraudulent scammers Ask your merchant services provider if you see this name bankcard don't open an account. They stole $8000 from me, they closed my account without any explanations or notice causing me to lose money after I shipped my products. Avoid this it is fraud.
jon perrin
GBThey put my account on hold for funding… They put my account on hold for funding review for 7 days. I had the run around from there call center until i finally found out who the rep is. Candance bolden closed my account because she was scared i called her directly at 586-636-1013 since she has had $12,680 in held monies from my customers. SO now they say 180 days to release my funds so now i look stupid calling my customers to do chargebacks to get that money back. Thanks alot never use these people
Christine
GBMy credit card machine was not working… My credit card machine was not working one day. We thought it was the connection to the ethernet but then I called and found out it needed a big update. It took about 45 min to get the machine updated and I would have appreciated an email or something stating that this needed to be done. The girl was super nice and patient with me while entering all the codes and numbers.
Luke Heinecke
GBLied about contract term Lied about contract term, lied about the fee structure, and then blamed the lies on the fact that they use independent third party sales people to sell the product. I've requested a copy of the contract and they wouldn't provide it, but insist that there is a $300 cancellation fee. Do not sign anything this company sends you. I highly advise using a different merchant processor.
Jim
GBBad business practice I checked my bank statement and found a $300 debit by No American Bancard. Called and was told this was for new equipment which at the time I had not received and would be reversed if old equipment was returned. I provided UPS tracking receipt, no credit. After calling several times (disconnected 3 times) "further research is necessary". I was never informed as to this debit to my bank account and never gave permission for this transaction. Very frustrated and ready to check for a new processor.