I'm filing a complaint with the FTC... I'm filing a complaint with the FTC.... Beware of the fraud they commit. After reviewing out business checking account, North American Bancard took monthly fees out in the amount of $840.65. We are a seasonal fireworks company. I send their machines back after the end of each season and canceled their services. They failed to document the cancellation and kept charging our business account.

Fraudulent, disrespectful, and rude scammers North American Bancard is by far the most disgusting and disrespectful company I have ever dealt with my entire life. I wish I have read these reviews before I got stuck with them. They opened and approved the application after their agent called us and promised us lower rates, two weeks later, they closed the account and held over $70,000 for 120 days for possible chargebacks. Worst of all of that, they charge our bank account for every chargeback while holding $70. Also, they don’t let us refund any customers or cancel any orders telling us that let the customers dispute the charges. Finally, they are charging us for two payment gateways Authoriz.net and NMI gateway while we were using only NMI gateway. Luckily, my brother works for the FTC and promised to wipe out these scammers of the planet earth. It is enough. Anyone who got scammed by this company, please file a complaint with the CFPB and they will forward it to the FTC.

Unjustified hold on transactions; refusal to release funds in timely manner. Their customer services / risk reps are either lazy or incompetent or both. We had a credit card customer charge $24,000 on their card as down payment on a product. NAB put a hold on this because of "risk", the card and charge was perfectly valid and legitimate. First we had to submit the invoice for the product, then 3 months of our bank statements, then an email from the customer confirming the transaction, etc. It has a been 8 days since we should have received our money, maybe we will never get it. The money has been removed from the customer's account, where is it? This is the second time this has happened in a year with NAB. The first time they put a hold on $120,000 for multiple transactions for 2 weeks for no valid reason. We do $3M in CC transactions a year and have been in business 18 yrs, and no other CC processor (we have had 3 previously) has ever done this. Their customer service reps are incompetent or maybe they were told by their management not to give customers their rightful money.

This is a scam This is a scam! This company takes tons of monthly fees without me knowing. They are the worst, don't sign up with them. They will eat up all your profits. They should be arrested!

Avoid North American Bancard Like the Plague: Agent or Merchant I called North American to reconnect as I was originally a successful agent with them years ago. I highly recommend you avoid them. Their level of customer service is a joke now and they have no empathy for their customers or agents. In addition, they closed my merchant account with no explanation costing me thousands of dollars. Finally, they put me on some list that prevented me from opening future merchant accounts. They cited no wrongdoings on my part just their right to close my account at will. They appear to work with Humboldt Bank now. I guess Humboldt isn't concerned about their reputation. Do a Google search and see all the complaints and negative issues with North American Bancard.