Brent Allan Inskeep
GBI liked it better when it was “Phone… I liked it better when it was “Phone Swipe” I’m constantly having to put my email and PW in to open program. My minimums are rediculous and are flagged / meaning waiting for my funds. If you notice I’m not using your services nearly as much to process. It’s truly a royal pain when your simply trying to check Client out The chip reader never works so I use my old swipe instead
TSB
GBThis is a scammer company This shady company is claiming our company owes them money when they literally did not process a single transaction for us. Somehow they're connected to another payment processor we started to use, but also didn't process a single transaction for us. Never heard of them until they sent a bill via email. No details, just a random amount they claim we owe.
Gregory Clark
GBI'm filing a complaint with the FTC... I'm filing a complaint with the FTC.... Beware of the fraud they commit. After reviewing out business checking account, North American Bancard took monthly fees out in the amount of $840.65. We are a seasonal fireworks company. I send their machines back after the end of each season and canceled their services. They failed to document the cancellation and kept charging our business account.
Christine
GBMy credit card machine was not working… My credit card machine was not working one day. We thought it was the connection to the ethernet but then I called and found out it needed a big update. It took about 45 min to get the machine updated and I would have appreciated an email or something stating that this needed to be done. The girl was super nice and patient with me while entering all the codes and numbers.
David
GBSTAY AWAY STAY AWAY! THESE GUYS ARE SCAMMERS! I have a lot of businesses and have worked with many credit card processing companies, but never have I dealt with such an unethical company. They constantly hit you with hidden fees, so you have to review your monthly statements very carefully every time. Also note, that they lock you into a 3 year contract, which is unheard of, and charge you a $650 early termination fee! They never express that in the many conversations before switching to their service, but bury it in the fine print of the contract. They avoid putting any of their lofty promises and commitments into emails, and every time you want to discuss something, they call you, or tell you to call them. Additionally, their monthly statements are so messed up, because there are too many hidden fees, that they can't even explain it, and simply brush you off. They overcommit on the rates they can get in order to lock you in, and then in reality the rates they provide are average. And to top it off, they curse at you when you tell them that you want to stop their services... Stay far away!