I received a damaged item and emailed I received a damaged item and emailed. Although they took a while to respond (It was during the Covid situation) They replaced the item immediately, thought I'd have a nightmare having read some of the reviews on here, but they turned up trumps. Gave them 4 stars rather than 5 because of the delay in replying, but I was very pleased in the end.

I would give them a 5 star I would give them a 5 star. The problem is, the company they use for delivery (Fedex) is incapable of doing their job. Yes, no phone numbers. But every contact I did they responded. You may wonder what fedex did? I live in allen park mi home of the Detroit Lions practice facility. That's where they delivered it. Thank goodness the USPS saw it & picked it up. Otherwise, awesome set & glad I took a chance

Just like Funko Pops…. I got my stuff finally, so I am updating the review! Packaging pretty good actually so that’s a plus. But otherwise….Yup, same as everybody else here. Sucks. Their website is full of awesome cool stuff at decent prices, who in their right mind thinks they have any of this stuff in stock? Easy to get sucked in. They charge your card as soon as you place the order, then they go find your stuff “eventually”. No communication, and delivery dates are all computer generated, when you click on your order, it just adds a week! Bricks and Mortar or die. F@&k these guys. Just like Funko Popsonline….

Why no reply? As another poster has said, ordered over two weeks ago following a promo. Said 3-5 day delivery and still nothing. Contacted them three times via form on site - no answer. Called listed phone number - does not exist. Emailed today - let’s see what happens. Very frustrating.

Worst service I've ever experienced Worst service I've ever experienced. Delay after delay, no real communication and selling stuff they don't even have stock of. They've already cost me the chance at one release and have delayed another shipment by over a month. Have tried to cancel but they will not respond!