VNYL

315 East Franklin Avenue, 90245, El Segundo, United States
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1.40
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

25.00%

1

70.00%
About VNYL

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.

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Contact Info
  • 315 East Franklin Avenue, 90245, El Segundo, United States

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FiralTheSpiral
GB

VNYL is a great service, but... VNYL is a great service, but there are a few things that could be done better. I've loved most of the records they sent, but as other reviews say, some of them don't feel very curated, so that could maybe be improved on. Another thing is their subscription cancelation process, where you have to call or email about it (or you can use privacy.com cards, which is the easiest way), which takes a while. In my opinion, there should just be a cancel button. All in all, great subscription, but could definitely be better.

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Timothy Healy
GB

Rip off Rip off. Music is poor. Connection is poor. Start charging you asap without permission even if it’s a gift. Would never use them.

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Ann B
GB

After YEARS of paying monthly because i… After YEARS of paying monthly because i couldn’t get ahold of anyone to cancel my subscription, someone has finally listened and canceled my subscription. Went to make another attempt at reaching someone to see they’ve finally had enough of taking my money!!! Money I’ll never see again because they made it so impossible to speak to anyone. I’ll trash this company until the day i die

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Rachel Grossman
GB

This company is borderline unethical This company is borderline unethical. Their website is so poorly designed you can't tell whether or not you have even finished your order because you have to choose "vibes," and it's totally unclear that those vibes are what enable you to place an order. There are no clear steps. Meanwhile their marketing campaign is extensive and their customer support is both not helpful and slow. While I don't believe this is a scam, I will say it does NOT have your best interest at heart, and I look forward to when it will inevitably go out of business, as two people I know have dropped them as well.

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Isaac Strong
GB

Absolutely terrible Absolutely terrible. After filling out the artists and genres I like in detail and including access to my Spotify I was sent 3 albums that weren’t remotely related to anything I said I enjoyed or listened to. After receiving my shipment I tried to cancel my subscription by calling. Nobody answered so they sent me an email to address my concerns. I emailed back to say I wanted to cancel my subscription and after sending multiple emails they still have not replied. Since then I have been charged for two more months and have yet to receive my shipment from the first charge. Their entire service feels like one big scam. You are much better off shopping your local record stores or using discogs to get something you actually want.

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