Ken Swenson
GBNot worth it at all The "curated" records are mostly garbage. You can only cancel by phone and the customer service representative takes you through a 20 minute rigamarole before you can cancel. Also, any unused credits are unavailable for use after you cancel but you you can't place multiple orders at a time, so if you miss a month, you basically don't get the records you paid for.
Dana Dixon
GBWaste of money and customer service sucks My daughter was very excited to get this subscription for Christmas...until we constantly had to contact customer service to see where our monthly order was. It takes a month to get a reply, and the empty promises that were made never happened. Save your money and go with a different record subscription!
Heather Hollis
GBWhen you give someone a gift through… When you give someone a gift through VNYL, they will make them add a credit card to your account and keep charging them past the gift date. There is no way to cancel your account online. They make you call or email, and no one picked up during business hours.
FiralTheSpiral
GBVNYL is a great service, but... VNYL is a great service, but there are a few things that could be done better. I've loved most of the records they sent, but as other reviews say, some of them don't feel very curated, so that could maybe be improved on. Another thing is their subscription cancelation process, where you have to call or email about it (or you can use privacy.com cards, which is the easiest way), which takes a while. In my opinion, there should just be a cancel button. All in all, great subscription, but could definitely be better.
Bear
GBAbsolutely awful Absolutely awful. Claims to link to your Spotify but then only has unrelated artists. I'm 3 months in and haven't received a single vinyl let alone 3 per month. No cancellation option besides calling. No answer. Just awful all around. Sh!t music selection. Sh!t product. Sh!t policies.