Jamie Bourgeois
GBThese folks are scam artists These folks are scam artists. Do not use this subscription service. I thought this would be an incredible experience - I mean who wouldn't want vinyl curated based on your spotify playlist. I signed up January 2021 - it's currenlty March 29, 2021 and I have yet to received anything from Vnyl. After several attempts calling and through some pretty nasty emails / contact on social media, I was finally able to cancel my subscription. BUYER BEWARE!
Cassie Otten
GBAbsolute scam at best Absolute scam at best. They are over 3 months behind on shipping the vinyls. They now owe me two orders. Numerous follow up attempts to customer service who just say "we are sorry and will look into this". DO NOT BELIEVE THESE FAKE PAID REVEIWS THIS ENTIRE OPERATION IS A JOKE THAT NEEDS TO BE SHUT DOWN.
Kate Valliere
GBUgh. Everything they sent me sucked. I didn't want it to contaminate my record collection. It was like getting deadstock of bands that never made it for a reason, plus one record based (poorly) on your actual tastes. They don't ask for feedback, so you can't encourage them in a different direction. Customer Service when cancelling was easy to deal with.
Dana Dixon
GBWaste of money and customer service sucks My daughter was very excited to get this subscription for Christmas...until we constantly had to contact customer service to see where our monthly order was. It takes a month to get a reply, and the empty promises that were made never happened. Save your money and go with a different record subscription!
Ashlyn Walker
GBA confusing subscription I didn't receive a single package from them for 10 months because I did not select what "vibe" I wanted. They kept charging my account, however. When I called about a potential refund they could not issue one to me...only store credit for their tiny online record selection. If you do subscribe, be aware that you have to choose what "vibe" you want every month for your records to come, or they won't come at all.