Melvin S
GBI ran into a little tax issue and with… I ran into a little tax issue and with the help of Optima Tax relief, everything got settled and put back on track. I have a great case manager Marissa Marin, that kept me informed and if I had any issues, she always help out to make sure I understood what was going on. Great job Optima!!
Jeffrey Crochet
GBWorking with Adriana Lopez Working with Adriana Lopez was a pleasure. Adriana was extremely professional and easy to work. Adriana was very knowledgable. Adriana walked me carefully through each step of the OIC process. Adriana was always available to address my concerns or questions. Adriana was instrumental in obtaining my favorable response from the IRS.
Robert F. Peavy
GBMy experience with Optima Tax Relief I was confronted to know my preparer was on top of things and a question I had he promptly obtained an answer. He was very helpful in detai
Sunshine Rodriguez
GBHORRIBLE EXPERIENCE Hector Marquez is rude, I have questions about my current taxes. He just wants to get me off the call but luckily after I probe more I come to find out theres a tax form I personally needed to file and he would've never mentioned it had I not probed. Mind you, today is the day after the tax cut off date. We had previously spoken about the current taxes and never was I advised I needed to file this form. After I explain this to him how I shouldnt have to probe like this for important info on what I needed to do, he advised me Optima May not be the company for me so to look for another conpany. Apparently asking questions is not acceptable, no matter the deadlines that are missed.
Lori Hawes
GBAlan Sousa Alan Sousa called to confirm the information on file. He was polite, through, very nice gentleman.