This makes it easy to link multiple… This makes it easy to link multiple wallets. This is my second year using ZenLedger. My only complaint is that there is still no solution to linking Cronos defi wallet. I had to take several hours to manually enter transactions.

i did finally find a live person to… i did finally find a live person to give me the info i needed

locks up when updating holdings So many issues with using this software; every time I make entries and import new wallets, the platform takes FOREVER to update holdings. It is almost like the platform locks up every time I try to update holdings. I have had to message support at least 5 separate times to get them to release my holdings manually.

Your connection to Kraken is kaput Your connection to Kraken is disfunctional, both via API(?) connection and by download and reading of .csv file. Authentification failed in attempted connection via API or whatever it is. Then I downloaded my ledger .csv, as you specify, and your system declined to process the file, reporting several thousand entries are errors. No error was apparent on inspection, but what do I know, so I repeated the process -- meticulously -- with the same failed result and exactly the same number of asserted errors. I gave up on ZenLedger at that point and sent raw data to my accountant - from all sources. It'll cost me a bunch, but at least I'll get my taxes done on time. I won't be back next year. And by the way, you gave me a powerful incentive to write this review. At least I can confirm it's based on a genuine experience.

Excellent Product I sold a lot of crypto in 2021 and initially tried figuring out my tax gains/losses manually. That was a nightmare...so I went to an accountant who claimed to know how to do it and he wanted to charge a ridiculous fee. So I researched different Crypto tax software and found Zenledger after reading some reviews and getting recommendations from some friends. This product was very easy to use with some kinks, but once you figure it out with some of their stellar customer service folks it is easy to manage. Highly recommend.