I could not figure out and contacted… I could not figure out and contacted support and agent Nabin was wonderful. Within a few minutes he resolved my issues, Thank you Nabin

Ease of use Ease of use, very tech/user friendly software. Great customer service and from the research I've done the lowest cost compared to cointracker coinledger and a few others I forgot the names of. Zenledger also offers discounts for repeat customers, and I will recommend them to anyone I know who holds crypto. Thanks very much Zenledger.

They're improving but needs alot more work More UI options are needed to bulk editing and grabbing values of Algorand ASAs. I couldn't find something better out there and there has ben signficant improvements made from last year, but its still frustraiting and feels like it takes me all day just to do this part of my taxes.

Poor customer service Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours. I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.

Solid crypto tax software It's a good program but there is a learning curve if you have many trades across multiple exchanges. I'm sure it's real easy if you don't have a lot of trades. The tech support and instructions for exporting data from different exchanges are excellent.