i did finally find a live person to… i did finally find a live person to give me the info i needed

Questionable data, NO customer support Honestly, if you have a bunch of wallets and exchanges I’m not sure the numbers are even right. It’s gives a complicated mess of a spreadsheet that makes it very hard to compute basis and gain/losss. Secondly, they have non responsive customer support. I paid for an account last year and now I can’t access my account and get no response from custom support.

They're improving but needs alot more work More UI options are needed to bulk editing and grabbing values of Algorand ASAs. I couldn't find something better out there and there has ben signficant improvements made from last year, but its still frustraiting and feels like it takes me all day just to do this part of my taxes.

Poor customer service Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours. I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.

This makes it easy to link multiple… This makes it easy to link multiple wallets. This is my second year using ZenLedger. My only complaint is that there is still no solution to linking Cronos defi wallet. I had to take several hours to manually enter transactions.