Helping Agents have been Great! I think the opportunity to talk with an agent even before paying anything, to clarify tax related things, was really useful. The forms were well-constructed, and I felt I go through the steps relatively easily.

DAMIAN GREEN DAMIAN GREEN HAVE VERY GOOD KNOWLEDGE ABOUT HOW THE TAX WORKS. I WISH THE COMPANY HAS MORE PEOPLE LIKE HIM TO HELP THE CUSTOMERS. HE IS HIGHLY KNOWLEDGBLE AND CAN ANSWER ANY QUESTION AND HELP US WHENEVER THE SITUATION IS COMPLICATED. HAT OFF SIR

I got great experience with Sprintax as… I got great experience with Sprintax as I got great support from Sprintax team - Joanna and Megan. Thank you so much for your kind and highly professional support and guidance! Wish you all the best! Best regards, Nodira Kurbanbaeva

It made easy and straightforward to… It made easy and straightforward to filled out my tax return. I was first doing it on TurboTax but then came to Sprintax and It was so much simpler

Few key improvements needed With a few improvements, Sprintax could make it's user experience much better: 1. State Tax takes a while to be generated but you don't know until you download it and open the PDF - you should give users a head's up or directly say it's not available. This makes UX not smooth. 2. W2 PDFS are ALWAYS 2 pages because the back is saved as an additional page. We should be able to submit as is 3. Give print ready downloads. Having to select only a few pages to print when is not a smooth user experience when you don't have a printer. Your business focuses on international students who usually won't have one... 4. Document upload scanning leaves a little to be desired. the wrong fields get populated. This is much better on Turbotax.