Gold Standard of Customer Service Gold Standard of Customer Service: Mr. Sasho Stanchev I had pending issues and several unanswered questions regarding filing my taxes for years. These issues were a tad bit specific and required special attention. But when I came across Mr. Sasho Stanchev, he patiently handled my cases and addressed all of my concerns. In the end, he was able to provide suitable solutions to all of my problems. And for that he deserves a special mention here. I hope all other customer service agents will be like Mr. Sasho Stanchev.

As an international US taxes are… As an international US taxes are confusing, but you guys made it so much easier. Thank you for guiding me when everyone left me alone to figure this out myself,

Tax refunds Very nice having contact with Megan, who helped me making sure everything was all set for my tax refund application.

Fantastic Customer Service I tried to reach the customer service after working hours (as I was in abroad at the time being). They kindly reached me out after realizing my attempt, and another team member followed up the matter very carefully. Above all, they are so kind and fast in all communications. Big thanks! Heartfelt congratulations!

Not Sprintax, but Tolga This review isn't for Sprintax because Sprintax agents and the customer service is extremely bad. But the agent Tolga Hyuseinov is magic. He saved me, when the rest others were nothing but a waste of time and completely lacked comprehension skills. Tolga was very knowledgable and patient, and explained everything in detail. He answered all my questions.