I want to give a very positive review… I want to give a very positive review for Joana helping me with my tax returns. She took the time and patience to answer me in a detailed way on my healthcare questions ( specific regulations in some states, my changing status of visiting scholar during the year). I wish I had met her in the beginning and not in the end of my research stay to prevent a healthcare penalty, while nevertheless having a very good insurance covering everything but from abroad!

Gold Standard of Customer Service Gold Standard of Customer Service: Mr. Sasho Stanchev I had pending issues and several unanswered questions regarding filing my taxes for years. These issues were a tad bit specific and required special attention. But when I came across Mr. Sasho Stanchev, he patiently handled my cases and addressed all of my concerns. In the end, he was able to provide suitable solutions to all of my problems. And for that he deserves a special mention here. I hope all other customer service agents will be like Mr. Sasho Stanchev.

Sprintax is helpful I encourage that international students use Sprintax to file their tax returns. Be patient and do not panic. Sprintax provides a live chat feature that guide users through each step. Good luck!

International students International students, like myself, generally do not know how to file their US tax returns. They educated me on tax works and on how tax returns should be filed.

Fantastic Customer Service I tried to reach the customer service after working hours (as I was in abroad at the time being). They kindly reached me out after realizing my attempt, and another team member followed up the matter very carefully. Above all, they are so kind and fast in all communications. Big thanks! Heartfelt congratulations!