Excellent Customer Service! My first review was not so good but I received a personal phone call to discuss why I rated the way I did. After and excellent conversation with a very personal touch I understood the process much better. The "Extra Mile" was fantastic.

Not the IRS I mistakenly thought I was dealing directly with the IRS to inquire about a payment plan. Part way through providing my info I realized you are not affiliated with the IRS and logged out of your site. I have continued to receive emails from your Company asking me to complete a request. I replied to your 3 emails that I was not interested in your services and asked you to cease and desist from emailing me and implying that I have a formal request with your Company. I will work directly with the IRS if needed.

This company is great This company is great. I stressed for 2 years not knowing what to do about my taxes until a friend told me about them. I went online and had a payment plan completed within one business day, as promised. I have and will continue to recommend them. Wonderful people.

We did everything they told us to do… 97Tax did respond to us and gave us a refund. I explained that they need to make their instruction and confirmation emails a little clearer. We ended up just paying the bill outright. WESLEY HODGES

97tax is AWESOME Saved me a ton of money on interest and penalties that never stop adding unless you do something like their payment plan. Best deal at $97.