NewDay (ND) wasn't a great experience… NewDay (ND) wasn't a great experience for me. I appreciated the efforts of my loan officer, Matt. He was responsive and a reliable communicator. It seemed (by ND policy) he was directed or compelled to reach out nearly every day during our refi process. That got old very quickly. At the end of the process, NewDay' best interest rate was a full 1 point higher than where we actually ended up (not at ND). In addition, they were not able to provide me with the cash I needed to realize via our refi transaction. Further, they insisted on my paying off a vehicle, which I co-signed on for my daughter, who had been making regular monthly payments for almost 2 years with no late or missed payments. Ridiculous! I was not convinced ND had my best interests as a priority. If so, their rate would have been much more competitive and citing corrections to the above noted issues, I would have "done the deal" with them.

Excellent service Everything was handed promptly and professionally. There were no outlandish promises made. This is not the first time I have used NEWDAY. If needed, I will use them again.

Best decision ever. This is the best decision my family has made. Andrew was with us every step of the way leading us through the process and answering any questions. My only regret is that we didn't do this earlier. Thank you New Day team for your support of us veterans.

Just wanted to let Veterans know if you… Just wanted to let Veterans know if you are in trouble make sure that the only house you could buy isn't a manufactured home or they will not be there for you if you are in trouble and need a cash out. They need to be honest and say they only care for some Veterans.

I just closed on first cash out… I just closed on first cash out refinance! Brandon is awesome and helped me every step of the way! I reached out to him in June 2023 to get started. I had zero confidence in my ability to be able to qualify for the refi but he did! He had enough confidence that he checked on me quarterly to make sure I stayed focused! I’m so grateful I did and for Brandon! Now I’m able to do some investing, remodel home, and save for my son’s future!