Welborn's Review Mr. Willy Junior Petiote was by far the most professional mortgage person I've ever worked with. Everything was very smooth throughout the process & occurred exactly when anticipated. I was such a pleasure to work with him as he found solutions to meet our needs. Thank you for everything you have done to help us. 60 years old & 1st using my VA Loan.

Refinance/debt payoff loan Just recently closed on a refinance, debt payoff loan with Brandon Michael Leibfred, that also left me with a substancial cash out to put in my savings account. The process was quick and pretty simple, even for computer illiterates like me. Brandon was excellent at returning calls and resovling any questions or confusions on my part in a timely manner.

NewDay (ND) wasn't a great experience… NewDay (ND) wasn't a great experience for me. I appreciated the efforts of my loan officer, Matt. He was responsive and a reliable communicator. It seemed (by ND policy) he was directed or compelled to reach out nearly every day during our refi process. That got old very quickly. At the end of the process, NewDay' best interest rate was a full 1 point higher than where we actually ended up (not at ND). In addition, they were not able to provide me with the cash I needed to realize via our refi transaction. Further, they insisted on my paying off a vehicle, which I co-signed on for my daughter, who had been making regular monthly payments for almost 2 years with no late or missed payments. Ridiculous! I was not convinced ND had my best interests as a priority. If so, their rate would have been much more competitive and citing corrections to the above noted issues, I would have "done the deal" with them.

The people who worked with me are… The people who worked with me are professional and courteous. The one problem is that with NewDay the right hand doesn't know what the left hand is doing. Going through this process I'm still receiving mail trying to get me to refi with them. For me at least, this is an irritant and a waste of my time.

Letter of heart felt apppreciation My husband and I highly recommend your business. Zachary Griener our Account Executive is not only friendly, and kind, but also highly skilled in his position. He is very Efficient and his Punctuality are Hallmarks of his service. We are completely impressed with Mr. GRIENER Especially With his professional customer service.