Schuyler Jones
GBNewDay (ND) wasn't a great experience… NewDay (ND) wasn't a great experience for me. I appreciated the efforts of my loan officer, Matt. He was responsive and a reliable communicator. It seemed (by ND policy) he was directed or compelled to reach out nearly every day during our refi process. That got old very quickly. At the end of the process, NewDay' best interest rate was a full 1 point higher than where we actually ended up (not at ND). In addition, they were not able to provide me with the cash I needed to realize via our refi transaction. Further, they insisted on my paying off a vehicle, which I co-signed on for my daughter, who had been making regular monthly payments for almost 2 years with no late or missed payments. Ridiculous! I was not convinced ND had my best interests as a priority. If so, their rate would have been much more competitive and citing corrections to the above noted issues, I would have "done the deal" with them.
Liza
GBExceptional Service! James Lambert was an absolute pleasure to work with! He was very kind and professional. James did an awesome job following up and keeping us informed through the entire process. He was able to get our cash our refinance closed on time and we are very pleased with our decision to proceed with James as our account executive. Five stars! The Slukas
Brenda H.
GBEveryone at New Day was very helpful… Everyone at New Day was very helpful and Andrew Nelson was awesome. He guided us through the process and was always there to answer our questions and see that everything went great.
Gary and Jean Zingsheim
GBLetter of heart felt apppreciation My husband and I highly recommend your business. Zachary Griener our Account Executive is not only friendly, and kind, but also highly skilled in his position. He is very Efficient and his Punctuality are Hallmarks of his service. We are completely impressed with Mr. GRIENER Especially With his professional customer service.
Michael Lammers
GBWas in contact everyday with my… Was in contact everyday with my accountant any questions was answered. My closing was done in 3 weeks ahead of schedule.