Maria
GBCustomer service! Customer service has been truly first class, super responsive. Thank you!
T. Evans
GBFANTASTIC CUSTOMER SERVICE AND RATES My first experience and I couldn't had asked for better professionalism, customer relations, and positive energy. I hope they can stay with great rates and keep the attitude I was given. I want to stay around awhile.
Lawrence
GBResponsive to customer requests. I asked for an ACH transfer of an account to a different bank. I needed the transfer to happen in two different transactions. Bank5 was very helpful, and processed the request. Other banks I've dealt with have been far less helpful.
Craig
GBI should be able to transact by phone… I should be able to transact by phone not waste a phone call wait time only to be told to send an email
Tracy B.
GBVery short wait to connect with a human… Very short wait to connect with a human being ( which is rarely the case with other businesses). The agent was easy to understand, knowledgeable and gave clear easy to follow directions.