the best I couldn't get into my account because my number wasn't associated with the account. So I tried to use my email but its been suspended because too many attempts. I just realized I can dm askbmd on twitter. Sary help me through my troubles and now I got my account back thanks to Sary. If I ever get in trouble with my account Sary will definitely solve your problems and fix it real quick. Thank you Sary again for helping my with my account. Much appreciated

Paul- from the Facebook chat- he was… Paul- from the Facebook chat- he was exceptional!! I had been dealing with major frustration over the app face recognition log in- (mostly that it quits recognizing my face sometimes- y’all should check into that) and out of sheer frustration I hunted y’all down on fb - right away Paul was able to help!! He was- reassuring and ready to handle business!! I felt very secure and very appreciative towards him. Trying to call y’all- is not real obviously. 0.o

Bank Mobile is trash and customer… Bank Mobile is trash and customer service is trash. You can't download bank statements, wire transfer never works, can't transfer funds to my Navy federal bank, must wait 5 to 7 to get a personal check, they don't issue out checks, they don't have cashier checks. You can only get $400 out of the ATM, there is an limit on how much you can get a money order, never can speak with a supervisor, customer service just transfer you to one person to the next. This bank just sucks!!!!!!

Cathy was very helpful Cathy was very helpful. I had an issue setting up my account and assistance was very prompt and rectified immediately. Great service from Cathy!

I honestly would love to give 10 stars I honestly would love to give 10 stars. I worked with Dylan, I forgot my password had a different number because it’s a little bit of an old account. I am hearing impaired and it is so hard for me to call and he helped me out so much TY SO MUCH