I really like the fact that Netspend… I really like the fact that Netspend will reach out to you with fraud alerts they cancelled my card do to someone in another state tried to use my card number and they stopped it thank you Netspend I Appreciate your service

Never had an issue until one day I see… Never had an issue until one day I see money being pulled out of my account…. My heart sank and it took a good 30 mins to find a phone number to contact a live person to report the issue. I feel that Netspend could avoid a lot of issues with fraud ahead of time…. For every time a single penny leaves they account a customer should get an alert if ur signed up for alerts even if it’s from Netspend charging $1.50 to view your account balance… other than that I have no issues and the customer service was great….. and clearly from the response given below they aren’t understanding what I’m saying and want me to email them about something that really so simple. I have no issues paying the fees that Netspend charges. I would like to be alerted for every charge, fee, etc.

LATE PAYMENT My payment was due on the 29th.(that's 2 days early) that's why I use your card.But I didn't received my payment until the 30th.Also you didn't put it in my account until after 3pm. I had to pay late fee's!

I spoke to Chi I spoke to Chi, I hope 🙏 that is how she spells her name. I had a great Customer service experience with her and she helped tremendously with my issue.

Actually have real human to talk Actually have real human to talk