Our experience was Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few things better which might have saved us a little time in the process, but she left FAR and a new loan officer took over. He picked up the transaction in the middle and did a great job, allowing for timely closing before rate lock expiration. Overall FAR showed us a professional and efficient experience.

I am giving 5 stars becasue my agent… I am giving 5 stars becasue my agent Aaron Kerkhof was veryy k owledgeable, professional and attentive. My complaints are these.. 1) I was not given the full amt of LOC which I was first led to believe, 2) i had to pay for a second appraisal...which you were obviously hoping would be lower, but which was considerably higher...so, I had to pay for a 2nd appraisal which I did not order or desire and which was not used for my loan. 3) there was alot of wasted time in underwriting. Thank you.

Everything we were told was very true… Everything we were told was very true and very professional. I don't know how we would have been able to go through everthing without your professional staff including Rose who we talk with ,on the phone and the very Professional agent Amber Boston Thank You all.; especially Amber. Steve and Gregg Moxham.

The sales person was such a joy to work with. Heather made the entire process so pleasant. From start to finish she was clearly in my corner. Her helpfulness, general attitude, and knowledge truly came through in the work that had to be done. There were never any hard-sell techniques applied. She gained my trust quickly and kept it though out the process. She is a true professional who is easy to talk to and understand.

Jason Chambers from Finance of America… Jason Chambers from Finance of America was recommended to me by my brother. Although skeptical, I contacted him. What I found was Jason was forthright, very candid, knowledgeable, and honest. It was refreshing to be dealing with someone who is very professional. Although he did an assumptive close, he had answered all of my questions in a truthful concise manner. Please keep in mind, it is important to do your own due diligence if you sign up for this. That being said, Jason earned my business and got me into a program that suited me best.