Federico Lozano
GBWell the Professionalism the… Well the Professionalism the explanation and answer to all my questions the comfort level the people at first credit made me feel felt right at home
Bill Diss
GBSadie Jahn The agent, Sadie Jahn, was phenomenal. I came near closing and she quickly asked me to sit down by her desk. We had a complicated issue with a 3rd party insurance company and she connected me to the insurance company. Ms. Sadie Jahn had end up changing accounts, closing an account and reversing some charges. We went way over closing, but she stayed there and did not try to rush me. I could not believe her service. A few days later she worked on some more items and then called me and sent email. Again and again, super great service.
Willis Bernard
GBSatified Fast approval with funds coming faster than I thought. It helped out a lot. Good company
Jim Mair
GBWhat makes my experience great is the…People and Service What makes my experience great is the people. Alejandra did an outstanding job of helping me in a number of transactions I had to make. You also have a real gem in Venessa. I have dealt with her often over the years and have not found a more friendly and helpful person. All your staff, I feel, go out of their way to be helpful. Your business model makes banking easy and this comes from experience dealing with other financial institutes.
Gary Silvestri
GBTWO THUMBS DOWN I have a truck loan & the customer service is HORRIBLE, wait times are through the roof. Definitely would look elsewhere before signing a loan with this institution.