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First Tech Federal Credit Union

http://www.firsttechfed.com

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4.20

Based on 20 Reviews

80.00%

0.00%

20.00%

About First Tech Federal Credit Union

Not-for-profit, member-owned, and committed to your financial wellbeing. First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way. Why choose First Tech? One of the largest credit unions in the country Money.com’s Best Credit Unions for three years running (2022-2024) 2022 American Banker Best Customer Experience (4th in the nation) A CNN Best Home Improvement Loan pick for fast funding (February 2024) Best Health Savings Accounts by Forbes (February 2024) Best Small Personal Loans for fast funding by CNN (February 2024) Convenience Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy. Innovation First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise. Advocacy As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve. Service Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money. Security First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections. Make an appointment About us Community commitment Contact

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The whole experience was great The whole experience was great. I had to consolidate some debt and the whole process was swift and smooth. I was hesitant at first, since I’ve never heard of the company before, but the rate was great in comparison- fixed and one up front fee. I even got a welcome call in case I had any questions.

Excellence In Customer Service I spoke to a member rep on the phone and he was professional, clear, and knowledgeable. He also followed up with me a few days later to make sure everything was implemented as expected for my bump-up CD. Good to know I am in excellent hands at First Tech.

Terrible Service, unwilling to correct mistakes First Tech was send a $97 charge to collections and blocked banking access to my account with $15,000 on the savings account. When asked to reopen it they send me to pay to a collection company and when I did that I was informed that they couldn't open it until next month. Back on call with First Tech, they agreed to open the account if I let them transfer $97 from my savings account, suggesting the I cancel the transaction with the collections company they directed me to. After dropping the call on me. The finally confirmed that they would lift the restrictions, but that it would take 3-6 business days. They were unwilling to escalate or prioritize this in any way. Take your money elsewhere, you never know when they will try to block all access to your accounts and then refuse to re-enable it in a timely fashion. This took over 1 1/2 hours on the phone with First Tech, calling from Denmark at $1.60 per minute - most of it listening to hold music.

Quick and easy loan application and… Quick and easy loan application and funding

This experience was the quickest and… This experience was the quickest and smoothest transaction I have ever had. The process was quick and easy. I will contact First Tech Federal Credit Union for all my financial needs. Great job!

First Tech Federal Credit Union

http://www.firsttechfed.com

About First Tech Federal Credit Union

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