AL
GBExcellence In Customer Service I spoke to a member rep on the phone and he was professional, clear, and knowledgeable. He also followed up with me a few days later to make sure everything was implemented as expected for my bump-up CD. Good to know I am in excellent hands at First Tech.
Anonymous
GBThe whole experience was great The whole experience was great. I had to consolidate some debt and the whole process was swift and smooth. I was hesitant at first, since I’ve never heard of the company before, but the rate was great in comparison- fixed and one up front fee. I even got a welcome call in case I had any questions.
Shawn Mitchell
GBTerrible treatment Terrible treatment. I'm current on my card. Never late. I got my card canceled last month. Reason? They periodically review credit and said I had delinquent balances. That is a lie. I'm not late on anything. Bunch of crooks imo. Never had this happen before. Beware! Crooked company
Karina Brownell
GBExcellent customer service fast turnaround times for personal loans with great APR I have no use them twice for personal loans , in which both times I received excellent customer service with prompt decisions on approvals . They have fast turnaround time on Loan Dispersion and excellent interest rates with no penalties for early payoff. Would recommend to family and friends
Frank
GBPenalized for paying too much money, too early I took out a loan 3 months ago. I have been playing 4x's the minimum loan payment the beginning of each month. Last month I made my third payment and they received it the day new billing cycle closed. December 2nd. They applied it to the previous month (November's bill) and charged me a $25 penalty. I asked if they could remove it since it was a payment that could cover 3 months of payments by itself and was paid early. They apologized but said the answer was "no, the system won't allow us to remove the penalty) Do not recommend using an institution that is this handicapped by they technology they chose to implement.