Paul Heaps
GBWorst morgage experience ever We were trying to get a morgage through this company sense January, it's now April, not to mention the very poor lack of communication but strung us along for months and couldn't even tell us a reason why we were approved! Before trying this company they told us they could let us know what we needed to do to ensure an approval... three months later they couldn't even tell us what was the issue with our credit to where we were not approved!! This company morgage is SO slow and so ineffective, wasted our time. I will never try this company again. Worst experience ever. On the plus the people seem friendly enough, but unknowledgable in every other aspect.
Austin
GBWebsite and online account setup is… Website and online account setup is very below industry standards. UI is horrible. Lowest interest rate I could get, but I now fully regret my decision going with this credit union which is concerning because I haven't even made my first payment yet.
Heidi Naylor
GBI have been a member since somewhere around 1970 I have been a member since I was a little girl. It has changed names several times. But since 1990 till present I have to say that I have absolutely never had a problem with this credit union. I realize this is a strong statement, but true. With different transactions from going through a divorce and both of us banking here regularly we are very happy. The people are kind, yet proform business ethically. I always get a call when there is an issue. They seem to be on top of all accounts. My parents signed me up at an early age with several credit unions. The most prominent one in Utah to the time I am writing this review are still making mistakes and never seem to know what is going on. I am now only a member at Wasatch Peaks and have and will always do my business here. Thank you for always being there for me.
Danielle
GBGreat Service! I've been a member of this credit union for over 10 years and I can't say enough about their exceptional customer service. The staff is always friendly, knowledgeable, and eager to assist with any questions or concerns. As I walk in they greet me and know my name. They go above and beyond each time I go in!
Connie Tyler
GBEthan is great!! I have had to contact Wasatch Peaks several times the last couple of weeks. Each time Ethan has been very helpful and patient even with multiple calls in one day with endless questions. He has helped with transfers on an account, transfers to another member account, cancelling and ordering a new debit card and countless balance inquiries. THANK YOU ETHAN, Also thank you to Hannah helping me with this review.