Worst morgage experience ever We were trying to get a morgage through this company sense January, it's now April, not to mention the very poor lack of communication but strung us along for months and couldn't even tell us a reason why we were approved! Before trying this company they told us they could let us know what we needed to do to ensure an approval... three months later they couldn't even tell us what was the issue with our credit to where we were not approved!! This company morgage is SO slow and so ineffective, wasted our time. I will never try this company again. Worst experience ever. On the plus the people seem friendly enough, but unknowledgable in every other aspect.

I have been a member since somewhere around 1970 I have been a member since I was a little girl. It has changed names several times. But since 1990 till present I have to say that I have absolutely never had a problem with this credit union. I realize this is a strong statement, but true. With different transactions from going through a divorce and both of us banking here regularly we are very happy. The people are kind, yet proform business ethically. I always get a call when there is an issue. They seem to be on top of all accounts. My parents signed me up at an early age with several credit unions. The most prominent one in Utah to the time I am writing this review are still making mistakes and never seem to know what is going on. I am now only a member at Wasatch Peaks and have and will always do my business here. Thank you for always being there for me.

I applied for a car loan through… I applied for a car loan through Wasatch peaks. Received a phone call asking for clarification on a few things which i sent in an email. I called three seperate times, left three seperate messages and STILL havent heard on a decision being made. I've moved on since but I've lost respect in this Credit Union.

Easy and Painless Home Equity Loan I've been a member since 1978. I've been a member through several mergers, and through periods of time when the policies and customer service weren't what I had come to expect. But the policies AND service have improved. I applied for a home equity loan a couple of weeks ago. Cynthia and Asif were both professional and courteous, and always followed up with me when I was out of contact due to my work. This was a great experience.

I opened an account here two weeks ago… I’m going somewhere else I opened an account here two weeks ago and I have no access to my money, my accounts don’t show up online, and customer service doesn’t respond to questions. I received no routing numbers to set up direct deposits or order checks. I think my money is going to be finding a new home once I can get someone to track it down for me.