L Feen Murphy
GBI opened an account here two weeks ago… I’m going somewhere else I opened an account here two weeks ago and I have no access to my money, my accounts don’t show up online, and customer service doesn’t respond to questions. I received no routing numbers to set up direct deposits or order checks. I think my money is going to be finding a new home once I can get someone to track it down for me.
JERAMIE NYE
GBI applied for a car loan through… I applied for a car loan through Wasatch peaks. Received a phone call asking for clarification on a few things which i sent in an email. I called three seperate times, left three seperate messages and STILL havent heard on a decision being made. I've moved on since but I've lost respect in this Credit Union.
Sushil Sinha
INprofessional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.
Paul Heaps
GBWorst morgage experience ever We were trying to get a morgage through this company sense January, it's now April, not to mention the very poor lack of communication but strung us along for months and couldn't even tell us a reason why we were approved! Before trying this company they told us they could let us know what we needed to do to ensure an approval... three months later they couldn't even tell us what was the issue with our credit to where we were not approved!! This company morgage is SO slow and so ineffective, wasted our time. I will never try this company again. Worst experience ever. On the plus the people seem friendly enough, but unknowledgable in every other aspect.
Danielle
GBGreat Service! I've been a member of this credit union for over 10 years and I can't say enough about their exceptional customer service. The staff is always friendly, knowledgeable, and eager to assist with any questions or concerns. As I walk in they greet me and know my name. They go above and beyond each time I go in!