Alyx Perry
GBOnline documentation is terrible and… Online documentation is terrible and difficult to find. There seems to be almost no help content. I MUCH prefer to help myself rather than contact support- it's always faster. Example- I could not find instructions for connecting Venmo. I found a couple of cryptic paragraphs hidden in a FAQ doc, but there were no actual instructions for doing it. When I did contact support by phone, the call was answered quickly by a native English speaker who walked me through the setup. Your great phone support may have prevented me from opening an account elsewhere.
Peter Fox
AUDon't waste your time Don't waste your time: you'll be asked a million questions and be encouraged to do so by a positive introductory phone call - but that doesn't mean Grasshopper Bank will proceed to open your account. In my case, despite $75,000+ in idle balances and no debt , they decided they wouldn't. And then they refused to delete the confidential business information I provided. As I said, don't waste your time. Grasshopper? NOHOPER!!!
Joesph Max
GBThey closed our bank account for No… They closed our bank account for No reason and keep our money for about a month until we got the FDIC involved. Shady bank over $100,000 would have been stolen from them
Leo sal
GBGot a commercial loan Arthur was very… Got a commercial loan Arthur was very professional & very helpful the bank is a amazing online bank I never use online banking before but now i get it! Simple and great
Mel Mills
GBShady Bank My business account was suddenly closed without warning with vague details as to the nature of the cause. No instructions or timeline were given for the return of my funds. They're acting very much like a fraudulent scam entity from another country. According to other reviews, the BBB, etc., this is a common problem. I would not recommend banking with them.