Demetrius Cooper
GBBad for complex banking Grasshopper is really good for basic banking needs but the bank is unprepared for medium to large complex business needs. My account was frozen during a critical wire transfer. It took 2 days and 5 hours on the phone with customer support to complete. I will be closing my business account and going to a more established bank.
Joesph Max
GBThey closed our bank account for No… They closed our bank account for No reason and keep our money for about a month until we got the FDIC involved. Shady bank over $100,000 would have been stolen from them
grasshopper client
CHHighly recommended US company with human staff in NY that pick up the phone/talk on video, even for client on-boarding. Simple account was all our fund needed, so completely satisfied with the features of the service. Highly recommended especially to companies/teams outside the US who would like a US current account.
Hans
GBGlad I made an account with Grasshopper Every time I call, the customer service representative Larry is always very courteous, knowledgeable and accommodating. He also gives me pertinent additional information that I didn't know I needed.
Brian Hulse
GBEasy Setup, but Issues The setup for my business account was quite simple and the customer support response time is excellent. However, the website leaves a bit to be desired. I am fairly computer literate, but it is just not intuitive especially when trying to open a subaccount. I actually gave up trying and will just use my single account while I decide whether or not to stay with Grasshopper. Also, the time it takes for funds to show up in the account is unreasonable in this day and age. I understand Grasshopper is trying to protect itself, but 5 days for a mobile deposit is ridiculous.