Laurel Road

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3.05
Based on 20 Reviews

5

45.00%

4

5.00%

3

5.00%

2

0.00%

1

45.00%
About Laurel Road

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More

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Brian Anderson
GB

my account has been suspended for weeks… my account has been suspended for weeks and i might not get access to my account( which has almost of my money i have) for up to 90 days all because of a minor issue that every other bank would have resolved in a few days

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SureIllReview
GB

I had a great experience with them I had a great experience with them. I used a physician loan and they had a significantly better rate than I could get elsewhere. Their portal is straight forward to upload documents and my agent was always available to help and explain things. The only sticky thing was setting up auto-pay as it was a bit confusing between them and Key bank, which they fall under. A quick call to customer service cleared that up though.

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Darryl Whitney
GB

Laurel road is great, but Laurel road is great. Love the checking and savings accounts. App easy to use. Refinanced student loans with incredible rate. My one issue is that I can’t use it with 3rd party apps like YNAB and EveryDollar. I did finally get YNAB to work recently but it’s inconsistent and involves a difficult login procedure each time you want to get transactions. EveryDollar won’t connect at all and they say it is Laurel Roads issue. I really want to switch to EveryDollar this year since it’s cheaper.

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Mora Mocanu
GB

We used Laurel Road to purchase our… We used Laurel Road to purchase our home using a physician loan. Overall the process was ok but I think unnecessarily stressful towards the end. We didn’t get the Clear to Close until 2 days before closing. It seems like a lot of the things holding up the process could have been anticipated. On the bright side they were responsive and I got a good internet rate.

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Jason
GB

I have read lots of reviews of lauroad… I have read lots of reviews of lauroad road. Wondering why do customers account got locked out after they deposited their money in? Some people put all their money in this bank because of their attractive welcome bonus, then now they can not get their money back, what if they need the money urgently. You guys say it might take up to 30 business days to review before release the restricted account? What do you guys do before people open their their accounts? you guys don't need to review their application before they opened their accounts?Then after they deposit money in then say reviewing? in my experience, no bank would ever do that, and plus which bank will take up to 30 days to review an account?

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