Gina Clevenger
GBHelps with so much easy to use great… Helps with so much easy to use great for shopping online and to help with being paid from friends and folks you do small jobs for fast and easy not having to worry about running out to the bank or somewhere to grab cash.
Nicola
GBWould give zero stars if I could Would give zero stars if I could. Closed my account no explanation and said balance under review. This was nearly 1 year ago. The balance is fine and if reviewed they would know that. Support in app is all bots who reply with irrelevant response to what has been asked. Escalated numerous times to be sent an email stating what chat says cashapp closed balance under review. Everytime I try to enquire I am told account closed balance under review. No review is taking place. "Complaints team" no help at all tell me to refer to an email off June last year to see how to move forward. Said email only states closed balance under review. Nothing about moving forward. Have explained I dont understand sent probably 100 emails and stated the distress this is causing as I have learning difficulties and the only response I get is. Refer to an email off 20/06/2023 even when the question is what has been done on the account since 20/06/2023 they are purposely mocking me. They have no legitimate reason to hold my legitimate funds and there is absolutely no support or help available. How many times will the response to any question be. Refer to email see how to move forward. But nothing there to move forwards. Avoid and withdraw any funds you have before you end up in the same cycle of bots sending automatic irrelevant responses
Anna Edwards
GBPotential scammers??? My son transferred me a very small amount (£12) over a year ago and I am still unable to withdraw it. I've contacted cashapp and complained repeatedly for the past year, but keep getting fobbed off with the same sentence: "You are not currently able to send payments, request payments or withdraw funds. We will notify you when your account status changes. I certainly recognise that this is not the desired outcome. While I am unable to override this decision, I am happy to help with any other concerns." I've asked repeatedly for the reasons and they keep referring me back to the email that states the above. Its a small amount but its the principal - next step is financial ombudsman as I believe they might be scam artists
Whitney
GBA merchant charged my card for no… A merchant charged my card for no services. They said they would give me the refund. Cash app then closed my account stating I didn't have proof but did. Now I lost out of $214
Steve Justus
GBMy wife ordered from a company they… My wife ordered from a company they only took cashapp as payment she sent $115.00 to them the order was never sent Cashapp refuses to refund her money so she lost all of her payment and never received the product don't use this app they have no policy for customer refunds.WORTHLESS