Steve Justus
GBMy wife ordered from a company they… My wife ordered from a company they only took cashapp as payment she sent $115.00 to them the order was never sent Cashapp refuses to refund her money so she lost all of her payment and never received the product don't use this app they have no policy for customer refunds.WORTHLESS
Jim Patterson
GBI asked for one of the cash app cards I asked for one of the cash app cards. I had to supply id verification by uploading my DL etc. No problem. I waited a few days then got a message that they could not authorize my account so the card was denied. I went through this process 3 different times. Uploading photos that were very clear and exactly what they required except they always rejected them, without giving a reason. Couple of months later I decided to try again with the same results. After lenthly phone conversations and uploading a few more times, I was finally granted a card. However, once I received it in the mail, I tried to activate it. It never accepted the request. Again multiple calls to support and always getting the same response. "We are escalating your request and someone will be in touch with you by email." Never got an email. I don't believe anyone in customer support has a clue as to what their job is. Finally I gave up and shreded the card.
Consumer
GBHorrible company Horrible company! I’ve used cash app for years but unfortunately I’m done with them. For whatever reason over the past year their customer service is terrible and they hold money longer. 4/11/24 UPDATE: These people are truly a joke. I never write reviews EVER and I’m only updating to inform people they need to go elsewhere. There is no management to speak with when problems aren’t resolved. DO NOT EVER DEPOSIT A MOBILE CHECK because it can be weeks before they release funds.
roderick dell
GBI'm so tired of all spam scam emails I… I'm so tired of all spam scam emails I receive all day long!!!! 8-15 every 2 to 3 hours from cash app!!!!!!! Please loose my email because they have that it won't let me un subscribe. I will find a way to have these emails turned over to the proper authorities
Gerald Stellar
GBMy brother sent me $600 and when I went… My brother sent me $600 and when I went to deposit it into my account. It would not accept it because I had my old bank account number so it ended up. Freezing the $600. This was over 1 week ago. I've contacted them repeatedly and told them to send the money back to my brother or release the freeze. And they keep telling me that a specialist is going to contact me like I said, it has been over a week and I have heard nothing. It is like they just stole my money.