Whitney
GBA merchant charged my card for no… A merchant charged my card for no services. They said they would give me the refund. Cash app then closed my account stating I didn't have proof but did. Now I lost out of $214
Natalie Jones
GBDELETED MY CASH APP USING ZELLE I am officially done and deleted my account with Cash App. I received a printout of my Cash App account after two non authorized payments was made. The same day after I put a freeze on my bank account it shows numerous attempts to withdraw more money. With this information Cash App still determined it was me SMH. I would suggest no one use cash app because the system is note safe from hackers and there customer service sucks. Cash App don't care about the issues you have with them. Zelle is what I will be using.
terry ann berger
GBCash App sucks Cash App sucks! I accepted a user study through uTest to check and see if there were any errors with the Cash App transaction. After I signed an NDA, I was taken to an extensive, long list that did not include my credit union. My credit union was located on a spreadsheet, but I was told not to participate. I called Cash App to REMOVE my debit card, but they keep telling me I have to be verified. I already verified the Cash App account on 4/27/24 at 1:36am. I tried to remove my debit card and email from Cash App, and I received an email stating that I was successful. I do not trust uTest or Cash App, and will contact my credit union Monday to cancel my debit card. UPDATE: Cash App gave me a link that I cannot use because I deleted the app on my phone. My only choice? To call the 800 number, and speak to a representative from another country that does not understand me. How about an email address where someone who speaks and understands English can help me? Next step is the BBB and Illinois Attorney General for formal complaints.
Consumer
GBHorrible company Horrible company! I’ve used cash app for years but unfortunately I’m done with them. For whatever reason over the past year their customer service is terrible and they hold money longer. 4/11/24 UPDATE: These people are truly a joke. I never write reviews EVER and I’m only updating to inform people they need to go elsewhere. There is no management to speak with when problems aren’t resolved. DO NOT EVER DEPOSIT A MOBILE CHECK because it can be weeks before they release funds.
Steve Justus
GBMy wife ordered from a company they… My wife ordered from a company they only took cashapp as payment she sent $115.00 to them the order was never sent Cashapp refuses to refund her money so she lost all of her payment and never received the product don't use this app they have no policy for customer refunds.WORTHLESS