Excellent work by Jay Arnold at NBKC Jay Arnold has been extraordinary from start to finish. We closed on time as Jay promised. First of all – the communication was excellent. Jay was available at all times when we had a question, including non-business hours. And he always responded within minutes. Second, and most important – everything was exactly as he made us expect. There were zero surprises and this made us feel confident at all steps during the process. Third, we had a feeling that Jay cares. When he gave us a choice, he explained everything in small detail, described benefits and disadvantages of every possible scenario and outlined the next steps. Obviously, he can’t give financial advice, but he gave us more than sufficient information in order to make an informed decision at each step. We really appreciate Jay’s excellent work, efforts as well as his patience dealing with us as first-time home buyers. We will definitely reach out to Jay for our future financing needs. We are very happy we trusted Jay – this was a wise choice.

Seamless Seamless. They asked for exactly what they needed one time and we submitted it over their secure encrypted site. No last minute requests for something new or duplicate info. Closing was 90% done digitally which made everything super fast

A+. So Easy. Couldn’t be more satisfied. Working with NBKC and Scott Casida was a breeze and highly recommend others to give them an opportunity to work with them in the future. From beginning to closing, Scott was always available and true professional every step along the way. Really did a great job and helped alleviate almost all anxiety about the mortgage process.

Mortgage process It was the easiest, fasted and smoothest process to get the funds I needed deposited in my account. The communication from the start to the end was perfect and clear. I strongly recommend NBKC bank. Special thanks to Danny, Megan and Ron.

I thought I was getting a conventional… I thought I was getting a conventional 30 year loan and never realized until paperwork was processing that it was more like a balloon. When asked about it I was told that most 30 year conventional loans no longer exist. Therefore, I moved forward. I think that loan agents should be more precise when setting up loans. He was very nice but this part never sat well with me!