NBKC mortgage loan… April Richmond was our mortgage loan officer and she had excellent customer service skills. We really enjoyed working with her. She is very knowledgeable about her job and very courteous. It was really very pleasant experience working with NBKC bank. I will choose this bank again.

The staff at NBKC are incredible The staff at NBKC are incredible. They answer every question I have in a timely manor. They go above and beyond their expectations are. Thank you for making my experience with a bank positive.

Amazing to Work With I recently had the pleasure of working with Adam Lutjen at NBKC Bank for my mortgage needs, and I can't recommend him highly enough! From my initial consultation to the finalization of my mortgage, his professionalism, expertise, and genuine care made the entire process seamless and stress-free. Adam was incredibly responsive and always available to answer any questions I had, no matter how small. He went above and beyond to ensure I understood every detail and was instrumental in securing the best possible rate for me. His dedication and hard work did not go unnoticed! I am immensely grateful for the excellent service provided and am thrilled with the outcome. If you're looking for a mortgage officer who truly looks out for your best interest, look no further than Adam Lutjen at NBKC Bank. I highly recommend him, confident in the knowledge that you will be in excellent hands. Thank you again for such a stellar experience!

Best Value and Customer Service Experience April Richmond from NBKC Bank was so helpful throughout the entire home buying process. We reached out to NBKC Bank after our realtor's preferred local lender came back with what felt like a high interest rate even after buying down points. NBKC offered a much more attractive PAR interest rate (0.75% lower than the other estimate) with lower admin fees, saving us thousands of dollars at closing. April was extremely knowledgeable and accessible, answering our questions quickly through text and email, and even taking the time after hours for phone calls to make sure we were prepared with everything we needed to be successful for an on-time closing. She helped us navigate some tricky waters that resulted from a series of little miscommunications early on in the process, and we really can't thank her enough for her patience, support, and thoroughness in getting us to the finish line. We will definitely be recommending NBKC Bank to family and friends who want the best value and customer service in their home buying adventures.

Great mortgage lender Caleb was excellent! We highly recommend him for anyone in search of a mortgage lender. He took the time to work with us and provided us with resources we needed to understand everything a mortgage entails. He also was great at communication. We enjoyed working with him very much.