David was prompt and polite David was prompt and polite, and worked to resolve issues quickly. I had been banking at chase for nearly a decade, and NKBC was able to offer me a much lower rate, Chase even offere a counter offer that was still worst than NBKC

A+. So Easy. Couldn’t be more satisfied. Working with NBKC and Scott Casida was a breeze and highly recommend others to give them an opportunity to work with them in the future. From beginning to closing, Scott was always available and true professional every step along the way. Really did a great job and helped alleviate almost all anxiety about the mortgage process.

Best bank best service best plans ! I had reached out to NBKC customer service to request a letter stating all of the deposits made this year for my business account, for an apartment I am leasing. I was lucky enough to connect with Heather. Heather got me the letter over within minutes, which helped me secure my apartment!! The next day I needed to reset my password so I used their chat service , I was connected to Heather again. How awesome ! I have banked with NBKC for over a year now for my business account and they are nothing short of GREAT. I live thousands of miles away in Rhode Island, and choose to bank with NBKC because of their checking program and awesome customer service ! I would be remiss if I didn't mention Zach, who I have spoken with several times to verify N outgoing wire transfer , and for other questions I had. Regardless of where you are in this country in100% recommend this bank to anyone who is tired of the 'bigger' banks who nickle and dime you, and have lackluster overseas customer service. Chris Wisowaty President- Go Medicare Pros.! Health Insurance Agency

Outstanding Customer Service I am writing as a first time homebuyer and specifically about Jordan Jones of nbkc. I met with 4 lenders and reached out to one other before settling on Jordan. When the other lenders asked why we decided on Jordan, I said because he was lightening fast, proactive in his approach, personable, knowledgeable, and he truly seemed like he was trying to get us the best rate (and we ended up with a fairly decent one during this crazy time). I feel sad for those who don't get to work with Jordan because he really helped make this a painless process. You hear horror stories about lenders online, and I am so, so thankful we don't have one. Choose Jordan

Amazing to Work With I recently had the pleasure of working with Adam Lutjen at NBKC Bank for my mortgage needs, and I can't recommend him highly enough! From my initial consultation to the finalization of my mortgage, his professionalism, expertise, and genuine care made the entire process seamless and stress-free. Adam was incredibly responsive and always available to answer any questions I had, no matter how small. He went above and beyond to ensure I understood every detail and was instrumental in securing the best possible rate for me. His dedication and hard work did not go unnoticed! I am immensely grateful for the excellent service provided and am thrilled with the outcome. If you're looking for a mortgage officer who truly looks out for your best interest, look no further than Adam Lutjen at NBKC Bank. I highly recommend him, confident in the knowledge that you will be in excellent hands. Thank you again for such a stellar experience!