Quick, thorough and professional Quick, thorough, responsive and communicative. Brad, my advisor, handled all of my requests promptly and professionally. He kept me posted every step of the way. The loan processing team of Veronica and Joshua were very efficient. I have done a dozen or so transactions like this and the WesLend team ranks at the top!

Smooth as silk Kiley S. and Van N. expert understanding of their craft made the process of refinancing our home as easy as 1, 2, 3. Both demonstrated true professionalism from application to signing; answering all our questions as together we worked through the process. They took the time to get to know us, our family, and our plans as we prepare to step into retirement.

Incompetent slow Slow, too many broken promises to enumerate, lies, awful internet. SLOW. If negative stars an option I would give 5 especially after reading g their insipid response Avoid Westlend/Lenox at all costs Their rates and fees are market no better than Wells, Chase, AmeriSave, etc. Their underwriters are not trained.

Lenox financial was great to work with Lenox financial was great to work with, very friendly and knowledgeable. Brad Cejka was awesome, he always kept us updated through every step of the process and was always available for questions, never had to wait to hear back from him. Our loan processor Veronica was also wonderful to work with. We highly recommend them.

Started the refi process in August… Started the refi process in August 2020. It is now December 3, and still haven’t closed, despite jumping through hopes for these people. Apparently, I need to resubmit documents because somehow they have expired due to their snails pace. Too deep in for now, but I will be pulling the plug if I don’t close before Christmas.