Parley comes through! Parley Labs got stuck holding the bag when Nebra couldn’t come through. We’ve all been waiting on Nebra. Parley labs (especially Gabriel) has been super helpful in getting me a different miner best suited for my needs/location Even gave me a discount. Doing the right thing in a difficult situation. My hat is off to you. Thanks Joe

Nebra sucks; ParleyLabs made it right I ordered Nebra miners a year ago from Parley and Nebra. Nebra poorly constructed their business operations and eventually dumped my orders. Thankfully I ordered from Parley as well. Parley took a huge hit on Nebra as I did and they were very upfront about the situation while making it a PRIORITY to call me and provide corrective actions. As a business owner myself, this is above and beyond. ParleyLabs made the Nebra tragedy right with me as a customer. Because of this I will maintain and grow my business connection with Parley.

Alex was the name of the rep that… Alex was the name of the rep that helped me out with my miner swap. Gave me his phone number and has been very professional, has responded within minutes the couple times I’ve texted him about my order. I had noticed it hadn’t shipped yet, reached out to Alex and within one hour a label was made and I had gotten an email saying it would be shipped soon. Great employee, should give him a raise, he gets stuff done.

It was a pleasure talking to Gabriel I ordered a Nebra miner back in April 2021, and the company was pretty good at keeping me updated. But, it felt a little like the Butterfly Labs days (one of the first ASIC Bitcoin miners) with lots of promises and updates but no equipment. I patiently waited for them to contact me about my order, but I thought I may have missed the email, so I reached out to support and reserved an online meeting with Gabriel. He was friendly, offered advice, and helped me upgrade my order to a new miner already on the way.

Gabriel was AWESOME, ready to mine and join! Gabriel was AWESOME in answering my questions and getting me squared away with a replacement miner for the Nebra that was never manufactured and provided for me from April 2021. Got a SenseCap M1 at a great price, and also did it with zero headache. Thank you, Parley for making it right and doing the best you could in this situation for customers.