Excellent Company. Will Buy From Again. Everything I ordered from stock shipped out within a week (Hotspots and Antennas). There were some issues with Nebra hotspots not being able to be fulfilled due to production issues from Nebra. However, as soon as they received those units they were shipped immediately.

One year in. No refund or product. It started as a case of unfortunate circumstance for Parley labs and slowly transitioned straight through embarrassing incompact to fraudulent behavior. I purchased a miner on April 7th. After many deadline shifts (that may be due to Nebra) I finally gave up and filled for a refund on Dec 11th. Website states refunds takes 30 days for transactions over 90 days. Well 3 unreturned emails and 60 days later, still no refund. I filled for refund before they started the "blanket refund process". Even if Parley labs isn't some ponzi scam, it may be the worst run company I've ever interacted with.

Past Issues Resolved! I had ordered multiple Nebra miners in 2021 and due to fulfilment issues, I was unable to receive them. I set up an appointment to help resolve this matter and Hung T. was extremely helpful. He managed to explain everything and offer a solution in a very timely manner. Great service, thanks, Hung! Looking forward to my order!

Avoid this company Ordered miners in April and delivery date kept getting pushed back. Canceled my order in December after another announcement for longer delay on shipping, then soon after received an email saying they are canceling all orders for nebra miner and refunding everyone, could take up to 8 weeks. 2 months later there is no refund and they have stopped responding. Have now disputed this charge with my bank, so hopefully they aren't bankrupt yet.

Alex was the name of the rep that… Alex was the name of the rep that helped me out with my miner swap. Gave me his phone number and has been very professional, has responded within minutes the couple times I’ve texted him about my order. I had noticed it hadn’t shipped yet, reached out to Alex and within one hour a label was made and I had gotten an email saying it would be shipped soon. Great employee, should give him a raise, he gets stuff done.