Rhonda
GBAlways friendly Always friendly. Easy setup on my new account. Direct deposit is one day earlier than payday. Very great credit union. Thanks for all you do
CHRISTINE
GBJoined Excite Credit Union to be able… Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was extended once, with a second extension in effect. Then it expired prior to funding and recording. Not a great experience !
Member
GBHave been with Excite for a couple of… Have been with Excite for a couple of months now, am still getting use to you web site . Is very different from what I am use too But getting there, is very hard to understand where to find things and I usually end up hitting what I don't know and end up going off my account and end having to long in again. Your Employees are wonderful and helpful but there always short handed and not spend enough time or are rushing things. In their defense I am 82 years old and things take a little longer to get there.
CLARA
GBCSR was very helpful when I called to… CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.
Lynn Hairston
GBBEING HELPED BY AN ANGEL... I want to tell everyone about the young lady that assisted me with making an online payment. Her name is Thu and she lives in California. The young lady was so very kind to me and very knowledgeable of the system. I couldn't get in and she stayed with me a very long time until she had me in. My only suggestion is that you continue to hire people like Thu. She makes your company great!