Resetting 2FA I had an outdated 2FA setup on my Authenticator App and could not log in. I sent the request via their web site, got an inmediate response, I followed the instructions and the next day I was ready to go. Excellent and efficient support. Thanks so much.

Support at GateHub.net are refreshingly helpful Huge thank you to Emma and Anna at GateHub Support team for helping me with an otherwise tricky update of my GateHub account. I moved address and was confirming my new details, but had difficulty with my video verification. Fortunately, they made the process straightforward. I've since transferred and exchanged currencies without difficulty. GateHub.net offers everything I need to hold and trade assets. Thoroughly recommended, as here, you deal with real humans.

AVOID THIS COMPANY!!! AVOID THIS COMPANY!!! Customer support does NOT respond to emails!!! No way to contact them other than by email. Cannot receive funds (already sent) due to Trustline error (error on Gatehub website). Issue ongoing for 3 days now. (Wanted to buy Ripple, which has increase three times its value in that time!) This company has ruined my first experience dealing in digital currency. I will be sharing my experience on as many sites as possible. DO NOT SIGNUP WITH GATEHUB - FIND A COMPANY WHO CARES ABOUT THEIR CUSTOMERS!

(error_secret_decrypt), problem fixed :) I had a problem with my wallet. My wallet did not update itself and i could not get to my funds or transfer my funds. I have send a email to GateHub and the response was fast and they helped me to fix the problem. Super happy i can got my funds back.

Don't trust this company. Don't trust this company. Not safe for your XRP, other cryptos or personal information. They were hacked June 2019 (google it!) and are in silent mode since then. Hundreds of victims among their customers but no refund or communication about this. Stay away from them if you want your money secured.