Helpful Support on GateHub As a long time customer i barely had any problems with GateHub until yesterday when i suddenly was not able to login anymore. I must admit it took a bit of effort to get to talk to someone personally (the email support system is too ineffective in my opinion). But the communication over social media/chat was way faster and better. Ursa and Jan from GateHub support team were really friendly and helpful. I had the feeling they were eager to help and find a satisfying solution for their customers. (excellent service) After all, they fixed everything and i was able to login again within less than 24 hours. GateHub is definitely easy to use and recommended by me! If they can eliminate these kind of problems and become a bit more stable in the future, they deserve the full 5 stars rating :) Keep up the good work!

(error_secret_decrypt), problem fixed :) I had a problem with my wallet. My wallet did not update itself and i could not get to my funds or transfer my funds. I have send a email to GateHub and the response was fast and they helped me to fix the problem. Super happy i can got my funds back.

GATEHUB or FAKEHUB...Extremely slow service Extremely slow service if it is a service at all, verification stage was slow, sent Euro SEPA transfer and still have not received as cannot set up trust. Impossible to enable wallet without 20XRP, which gatehub advises will be added as soon as funds have been received. No response to email sent,will send continuous emails until a response/solution is received.

Account left on back burner I had forgotten or misplaced access information; nature of the beast as a contractor living out of a suitcase; changing phones laptops and external drives regularly. I managed to find the correct seed and my password then was able to enter KYC and alter 2FA with new devices hassle free. GateHub support was excellent in aiding my accounts recovery! I am no spring chicken!

I would like to leavGateHub's customer service is the best!e a review about… I would like to leave a review about GateHub's customer service. I really like their support team, they respond very quickly and are always very polite and always quick to respond in difficult situations. I really like these guys - you guys are the best!