Support at GateHub.net are refreshingly helpful Huge thank you to Emma and Anna at GateHub Support team for helping me with an otherwise tricky update of my GateHub account. I moved address and was confirming my new details, but had difficulty with my video verification. Fortunately, they made the process straightforward. I've since transferred and exchanged currencies without difficulty. GateHub.net offers everything I need to hold and trade assets. Thoroughly recommended, as here, you deal with real humans.

Helpful Support on GateHub As a long time customer i barely had any problems with GateHub until yesterday when i suddenly was not able to login anymore. I must admit it took a bit of effort to get to talk to someone personally (the email support system is too ineffective in my opinion). But the communication over social media/chat was way faster and better. Ursa and Jan from GateHub support team were really friendly and helpful. I had the feeling they were eager to help and find a satisfying solution for their customers. (excellent service) After all, they fixed everything and i was able to login again within less than 24 hours. GateHub is definitely easy to use and recommended by me! If they can eliminate these kind of problems and become a bit more stable in the future, they deserve the full 5 stars rating :) Keep up the good work!

AVOID THIS COMPANY!!! AVOID THIS COMPANY!!! Customer support does NOT respond to emails!!! No way to contact them other than by email. Cannot receive funds (already sent) due to Trustline error (error on Gatehub website). Issue ongoing for 3 days now. (Wanted to buy Ripple, which has increase three times its value in that time!) This company has ruined my first experience dealing in digital currency. I will be sharing my experience on as many sites as possible. DO NOT SIGNUP WITH GATEHUB - FIND A COMPANY WHO CARES ABOUT THEIR CUSTOMERS!

(error_secret_decrypt), problem fixed :) I had a problem with my wallet. My wallet did not update itself and i could not get to my funds or transfer my funds. I have send a email to GateHub and the response was fast and they helped me to fix the problem. Super happy i can got my funds back.

Account left on back burner I had forgotten or misplaced access information; nature of the beast as a contractor living out of a suitcase; changing phones laptops and external drives regularly. I managed to find the correct seed and my password then was able to enter KYC and alter 2FA with new devices hassle free. GateHub support was excellent in aiding my accounts recovery! I am no spring chicken!