I need to access my account but I never… I need to access my account but I never get the verification code they send and nobody answers customer support emails. The phone number for customer support does not even connect. I used to be able to log in with email but apparenty that feature is gone. Deserve always disappoints me

First Credit Card as a College Student, They've Made It Easy I am a college student. Deserve was the first credit card that accepted me. I have been very happy with them, especially the automatic payments and the notifications once a transaction has happened. It's helped me build credit and has a super easy app which has also helped me learn more credit and how it's calculated. Overall great company and card.

Mobile App Neglected By Deserve I've been having a decent experience with Deserve, paying my bills on time, however the app on the Google Play store hasn't been updated for almost a year. People worry about security and when banking apps are updated on a frequent bases it's to make sure customers see the company is in there best interest. Improve your mobile app, respect your user base that has issues with it, it has issues.

Poor customer service I changed my checking account, though I forgot to change the information for auto pay on my credit cards. So all my payment returned. The interesting section of this story was that all credit cards waive "RETURNED PAYMENT FEE" except Deserve. I called Deserve customer service multiple times but they cared about my case unprofessionally and never waived my first returned fee. After that, I barely used my Deserve card and prefer to use my other credit cards that value their customers.

Payments processing It will be a great choice to opt for this card, for those who just start building a credit history, especially International Students. All great except that it might need little update with the card payments processing. Like, if card payments gets processed and account reflect with updated balance instantly or at max in a business day.