🛑 Please Read Before Joining Acorn’s was my “Go To” investment platform for young people using debit cards for their day to day purchasing while they acquired their first credit card. For years I would strongly encourage folks to join and simultaneously invest as they debit. I have lost track of just how many people joined because of my recommendation. For over five years I have never needed to call Customer Service. My experience was so toxic that I will never recommend or encourage anyone to join this institution. Tread carefully before joining. Their Customer Service Center is NOT based in the U.S. and dealing with anything that is t straight forward is painful.

Referral Bonus Gone VERY Wrong What I wrote to on their LI/FB: "Your policy to demand additional documentation to give my friend her $5 referral bonus is unnecessary. You then blocked my account because I didn't give you what you wanted fast enough. I am so frustrated and disappointed with your company's policies that I have cancelled my account and will tell everyone I know NOT to do business with you."

I’ve been trying to withdraw money from… I’ve been trying to withdraw money from my acorns account for several weeks waiting for them to verify my new checking account. Apparently the only possible way to do this is to let them know when 2 small deposits are made into that checking account. The problem is that the 2 small amounts have never appeared in my account and so they refuse to release my money. Such poor customer support and still holding my money hostage

Great bank and company with great… Great bank and company with great investment/banking services.

Account validation very long!! Account validation and review takes a long time. It's 2024 and I can't believe they cannot automate this process. Customer service keep going back and forth on having to upload picture of ID, then back and forth again on having to upload picture of ID and another picture of me actually holding the ID. This is ridiculous as I'm opening an account and putting money into it, not withdrawing from an account that already exists.