I can agree that if you try to pull… I can agree that if you try to pull your money out, you will absolutely get bent over by this company. They waited until my bank was low, took money out, returned it; then charged me 4 months subscription $39 making my bank account go negatives. Customer service is awful, and I pray customer service allows me to get my $200s back on Monday. Fidelity is way better and I’m happy I’ve trusted them with my thousands.

🛑 Please Read Before Joining Acorn’s was my “Go To” investment platform for young people using debit cards for their day to day purchasing while they acquired their first credit card. For years I would strongly encourage folks to join and simultaneously invest as they debit. I have lost track of just how many people joined because of my recommendation. For over five years I have never needed to call Customer Service. My experience was so toxic that I will never recommend or encourage anyone to join this institution. Tread carefully before joining. Their Customer Service Center is NOT based in the U.S. and dealing with anything that is t straight forward is painful.

They are holding my money hostage They are holding my money hostage. I’ve had an Acorns account for a long time now. I have built up quite a stack and need to access the funds. I closed the bank account I initially had connected and am trying to link another account. Acorns keeps saying I need to verify my bank information, and I’ve sent the information three times. They keep sending the same message, and now they say they need the bank documents from Wells Fargo, which is a closed account, and I’d have to call the bank and wait seven days for them to mail a statement to me. It's already been over seven days trying to verify my account. Ridiculous. I have all the necessary paperwork to verify myself and my current bank. I don’t need to verify an old bank account; I shut down to access my funds. Very frustrating! And they don’t make it easy to contact an actual human being for help.

Referral Bonus Gone VERY Wrong What I wrote to on their LI/FB: "Your policy to demand additional documentation to give my friend her $5 referral bonus is unnecessary. You then blocked my account because I didn't give you what you wanted fast enough. I am so frustrated and disappointed with your company's policies that I have cancelled my account and will tell everyone I know NOT to do business with you."

Great bank and company with great… Great bank and company with great investment/banking services.