Josh Garcia
GBHorrible!!!!!!!!! Horrible!!!!!!!!! They have to be some sort of scam, I recently started working somewhere where I have to use Branch but they have someone using my information fraudulently therefore my paycheck has been going into “my account” that I never opened it’s been a month and I still haven’t got my paychecks and they still can’t help me this is ridiculous and they should not be in business, I will be seeking legal advise. Oh an customer service horrible they don’t even have managers their whole business model just sounds like a scam.
Deyona Tucker-Seay
GBI was clearly double charged for 3… I was clearly double charged for 3 different transactions on my account 01/04/2024 . For what I’m not sure when I only purchase the item once .. took forever to get in touch with customer service when I finally talk to a rep she made no sense at all saying they where pending transaction when clearly they say posted .. put me on hold to try to redeem her lie and came back still not making sense so I’m going to just start withdrawing my money from this when spark deposit my little check . I work to hard for my money to be getting scammed.
Kat Thornton
GBCan't get an advance on my paycheck Can't get an advance on my paycheck, because, apparently, I need approval of my 11 year employer, and I don't have any, "default advances"?! GFY! Don't expect anything different from a, "company", run by somethig with a name that sounds like, sukadik!
Ian Carroll
GBThe reps I've talked to were decent… The reps I've talked to were decent enough. However, I would advise against using it. Even for Uber. It takes days to get an Email address changed and forever to even get a rep on the phone. Unfortunately, Ubers security algorithms can randomly lock you out of your instant pay accounts without being able to edit them for days at a time too. So rn I don't trust either. My only recourse is pulling my days earnings straight from a branch free ATM and depositing the cash directly into my own banks ATM.
Customer
GBCharging for transferring money and… Charging for transferring money and also getting money early off your pay check is not kosher it’s a deterrent from doing either. After this last payback I will not be using the branch service anymore!!