What males Varo a bad option is that… What males Varo a bad option is that the app doesn't seem to work properly. Especially Zelle. Have never gotten that someone sent me. And the cash advance feature will lower your amount to borrow for no reason. Never been late with a payment, yet the reduced my amount over 50%. And of course you get no explanation. They say they have lived chat, complete lie! You are chatting with a Bot.and one if the dumbest bots I've ever used. Getting them on the phone is not possible. It feels like you'd throwing money into an empty void and u will never see it again. The fact that you talk to anyone, makes it not worth your time

I've been waiting for my payroll funds… I've been waiting for my payroll funds to be released on a mobile check deposit I made over a week ago, even with the assistance of my employer and their issuing bank. Customer service will repeatedly send CRM response macros and templates.

Not a Good Online Bank to use Been with the bank for two years and nothing is consistant. My deposit is nerver the deposited in my account at the same time each deposit. the websit always down due to technical issues. They put you on a waiting list for an Advanced. I been depositing over $1,000.00 dollar in my account from my job every month only for them to offer me a $432 advanced and payed it back on time only for them to drop me back to a $100 after I paid it back on time. You can never talk to an live agent.you just get the run around. And please don't think they go up your advance and you get the same amount every time no matter if you meet their requirements or not.

Completely unhelpful Received a debit card in the mail that I did not apply for. There is no way to contact customer service other than email. I tried calling several times only to constantly be dealing with an automated menu with unhelpful options and computer automated explanations. There is no phone number on the back of the debit card. This bank seems anything but legit.

This a sorry ass bank! This a sorry ass bank. DO NOT TRUST THIS BANK WITH YOUR MONEY. I made a mobile deposit of $43.80 then they closed my account for no reason, with no warning and kept my deposit!!