Varo bank close my account randomly… Varo bank close my account randomly without notification.

What males Varo a bad option is that… What males Varo a bad option is that the app doesn't seem to work properly. Especially Zelle. Have never gotten that someone sent me. And the cash advance feature will lower your amount to borrow for no reason. Never been late with a payment, yet the reduced my amount over 50%. And of course you get no explanation. They say they have lived chat, complete lie! You are chatting with a Bot.and one if the dumbest bots I've ever used. Getting them on the phone is not possible. It feels like you'd throwing money into an empty void and u will never see it again. The fact that you talk to anyone, makes it not worth your time

Completely unhelpful Received a debit card in the mail that I did not apply for. There is no way to contact customer service other than email. I tried calling several times only to constantly be dealing with an automated menu with unhelpful options and computer automated explanations. There is no phone number on the back of the debit card. This bank seems anything but legit.

There is absolutely no way to speak to… ***update*** I have now canceled my accounts, which btw, you still have to go through chat. First, with a "regular" representative, then get chat transferred to a retention chat representative lol. Unbelievable.*** There is absolutely no way to speak to a person on the phone anymore. Everything from identity theft to disputes requires you to go on the app and use live chat, which they don't know much of anything. Varo didn't use to be like this. I've been with them for years. For now, I'll keep the account, but I have 3 other bank accounts, so it won't be used. Only because I don't feel like going through chat again after spending 45 minutes to get nowhere with my question. How useful is a bank when you can't reach anyone?

I've really enjoyed using Varo I've really enjoyed using Varo! Not only do they offer free checking and savings accounts, but they also have just about the highest APY you can get right now. Varo also has great incentives such as mobile check cashing, Varo Advance and they have the highest paying referral program I've seen. I have not yet signed up for Varo Believe Credit Card, but it sounds like an amazing and easy way to build credit! I highly recommend Varo to anyone seeking online banking. It's easy to apply and there's no credit check.AAA+++. LOVE 💖 THIS BANK.!!!!