Not worth using anymore Everything was great up until the last month. My direct deposits were consistent but in the last month they are posting later and later but my employer has over 10,000 employees and sends deposits the same time every pay period. I’m going to switch because I don’t trust them anymore! My deposit should of hit last night , bills are due and they don’t even offer live customer service!

Completely unhelpful Received a debit card in the mail that I did not apply for. There is no way to contact customer service other than email. I tried calling several times only to constantly be dealing with an automated menu with unhelpful options and computer automated explanations. There is no phone number on the back of the debit card. This bank seems anything but legit.

rude chat reps I tried to b speak to a varo rep 3 days in a row and the que was always to full then when i finally got someone the third day he was very short with me and rude. I was chatting to update some things and start using my account again but now I don’t even want to of this is how they treat their customers.

Nothing discouraging about this online bank! I first got Varo for an extra account. After careful studying of all the features it is now my bank of choice. Varo really is a bank with checking and savings accounts. You can even manage other accounts thru your Varo account. With direct deposit you get 2 days faster as well.

I've been waiting for my payroll funds… I've been waiting for my payroll funds to be released on a mobile check deposit I made over a week ago, even with the assistance of my employer and their issuing bank. Customer service will repeatedly send CRM response macros and templates.