The transition was a undesirable The transition was a undesirable. Promises were made but not kept. Things such as auto pay set up yet not kept. The communication was not clear. When they made blunders, they refused to provide quality customer service. Not satisfied with them at all. Due to their blunder caused a 4-8mo. set back on a business plan. But what really takes the cake. The customer service representative had such a nonchalant or unconcerned disposition. 👎🏾

Do not finance a car through Huntington Bank 8 weeks from purchase and 2 weeks post temp tag expiration and no paperwork from Huntington to get tags. Dealer confirmed they have had the title for weeks. Calling is a 30 minute hold. Can't leave a call back number because their system does not recognize entering numbers from cell phone. This whole ordeal with them has been horrific. Said they mailed it last week and gave me a tracking number but USPS site says "label created, waiting on package". I have a new car I haven't been able to drive for 2 weeks with no relief in sight. Cannot put into words the level of frustration I feel every time I look my new car while waiting for a ride.

Took out a HELOC and they stated at… Took out a HELOC and they stated at closing if I kept a $25,000 balance in a checking account they would waive the $60 annual fee. Have charged me 3 years in a row, first two years they waived it but I had to call in and bother them about it. Now, suddenly in year 3 they have forgotten about waiving for the $25,000 balance in checking account. Will be closing out HELOC and taking my $25,000 in checking to another bank. If you can't keep your word about a tiny $60 annual fee then who knows what else you are not going to honor.

On two occasions at two different branches On two occasions at two different branches, one in West Milton, Ohio and the other in Perrysburg, Ohio. I have had exceptionally great customer service. My elderly mother's account was compromised with her writing a check to a scammer. I am still in the process of changing accounts, but have been so impressed with the kindness, patience, and helpfulness of the employees at these two branches. It has restored my faith in working with someone in person vs. over the phone or internet. Thank you Huntington for having exceptional branch employees. I as at the branches on two different dates: 01/19/2024 and 01/26/2024

Standby Cash I think the Attorney… Standby Cash I think the Attorney Generals office should look into this. Huntington claims they add this to people‘s account who are in good standing. I’ve never had an issue with my account. They put standby cash in my account and they keep upping and lowering the amount yet , nothing has been wrong with my account, you get multiple emails telling you all different things that don’t qualify for anything on my account for the reason. They are affecting peoples credit scores. Shame on Huntington.