Automation of PNC Bank Feedback Automation of PNC Bank is a terrible and disturbing trend. No human contact for bad service! PNC Financial Services CEO William Demchak tells financial analysts PNC Bank is going to "'change the world" and "remove tellers so that we have more automation."Today, 90 percent of PNC Bank branches have tellers. In five years, only one-third of them will. Some people are wary of the coming change.

I am dealing with the Pension process… I am dealing with the Pension process and it has been an absolutely dreadful experience. The process is meant to frustrate and infuriate loved ones just trying to access capital from a loved one that has recently passed. This is just another consistent feedback point that confirms the ruthlessness and human depravity that is rampant at PNC bank.

Fraudsters enjoy PNC members' cash for 90 days! I ordered heart meds which I didn't get by the date that the seller mentioned in their confirmation email. Half a month ago I sent a request to the seller's Help center to refund the transaction and didn't get a response. After I filled out the form to PNC about a suspicious transaction they answered that the bank would solve the issue in 90 days!!!

I went to PNC this afternoon for help… I went to PNC this afternoon for help with an urgent problem a company over charging my five times. I spoke to a lady named Stephanie, she was the sweetest, most helpful, amazing knowledge, and before Zi could address another concern . She solved that problem at the Lubbock Bank on 98th Street amazing staff and the bank is the prettiest PNC I've ever seen , just a 10 thumbs up for them and want to say thank you to Stephanie for helping me and I left their feeling assured that everything would be okay so shout out and a big thank you to everybody at that branch sincerely Amanda poore

Not worth it The hoops you have to jump through for basic service aren’t worth the extra fees they charge you. Compass was great but it went straight to the landfill as soon as PNC took over. Do not use this bank if you can keep from it.