Not satisfied with business checking's bogus charges. I opened a new business checking account on 06/13/2023 for my currently inactive business (while searching for property to lease). The banker told me that there will be no service charges if I maintain a balance of at least $500, but somehow the banker signed me up for Cash Flow and it has taken a charge of $52 every month since then ( I have had a business checking account at Capital One Bank and there are no service charges at all ).Maybe the banker get some extra perks for signing me up for unwanted services without telling me. I have called customer service to cancelled Cash Flow, but they have refused to credit me the charges. I will cancel all of my accounts with PNC bank, as there are a lot decent banks out there.

I wish I could give a 0-star rating I wish I could give a 0-star rating. I was scammed which made my account go negative nearly -$4,000. I am unemployed and they insisted I pay back the negative checking account or get sent to collections. I had to take out my IRA to pay them so I don’t lose my excellent credit score when the scam wasn’t even my fault. Everyone I spoke to at PNC was completely rude and did not care about me at all. Immediately find a new bank. ALSO bonus… back when my HUSBAND DIED, I inherited his account. No one told me his account would incur fees if he no longer had a certain balance AND if he didn’t have a direct deposit any longer. Which I’m sure they left out on purpose. They stole TONS OF MY MONEY and never have once been helpful IN ANY WAY.

THIEVES AND LIARS… Was lied to by mortgage sales team to get business. Then condo team missed a contractual deadline and denied a loan. It wasn't my fault, lost my earnest money and they just told me they aren't at fault. Billion dollar a year company can't give a few thousand dollars back to a customer after their sales people lied. SCUM

Automation of PNC Bank Feedback Automation of PNC Bank is a terrible and disturbing trend. No human contact for bad service! PNC Financial Services CEO William Demchak tells financial analysts PNC Bank is going to "'change the world" and "remove tellers so that we have more automation."Today, 90 percent of PNC Bank branches have tellers. In five years, only one-third of them will. Some people are wary of the coming change.

Fraudsters enjoy PNC members' cash for 90 days! I ordered heart meds which I didn't get by the date that the seller mentioned in their confirmation email. Half a month ago I sent a request to the seller's Help center to refund the transaction and didn't get a response. After I filled out the form to PNC about a suspicious transaction they answered that the bank would solve the issue in 90 days!!!